Pravilnik o pošiljkah
Shipping Policy
Last updated: June 2026
1. Order Processing Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations We ship within Slovenia and to other EU countries. If your country is not available at checkout, please contact us and we'll do our best to help.
3. Shipping Times
- Slovenia: 2–4 business days
- EU countries: 5–10 business days
Delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control.
4. Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We may offer free shipping promotions from time to time — keep an eye on our store!
5. Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number (where available).
6. Lost or Damaged Parcels If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your email address] and we will do our best to resolve the issue promptly.
7. Customs & Duties (Non-EU) For shipments outside the EU, customs duties and import taxes may apply. These are the responsibility of the customer.
8. Contact For shipping enquiries, reach out to us at nejc19673@gmail.com